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Process Troubleshooting and Problem Solving

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INTRODUCTION

Excellent Troubleshooting skills are considered a core competency for ‘Best-in-Class’ industrial companies. If your company’s goals include minimizing downtime then this workshop is a must because it delivers rapid, safe Troubleshooting.

The Process Troubleshooting and Problem Solving program follows a broad, holistic approach in order to address the complexities of the modern industrial environment.

  • Many of the problem solving techniques and tools that will be taught are generic and principle based. It is therefore an excellent program to attend if you are interested in advancing your career opportunities and to improve your self-confidence
  • The seminar systematically moves from a “Reactive” (what went wrong?) approach to a “Pro-Active” (We have done everything we could. What else can go wrong?) focus. This is exactly what an organization striving for World Class performance standards does

BENEFITS

  • Supervisors who are involved in the operations function and who are responsible for leading and directing people to achieve and improve productivity levels
  • Those faced with the challenge of actually using the various techniques of Troubleshooting and Problem Solving to reduce downtime and waste and improve run efficiencies will benefit
  • It is of equal importance to Production, Maintenance Engineering and Process Engineering personnel

SEMINAR OBJECTIVES

  • focus on how to become a ‘Top Gun’ Troubleshooter
  • develop a structured approach to Troubleshooting and Problem Solving which uses a common terminology and shared understanding
  • point the way to Continuous Improvement in the way you run your processes and make incremental efficiency gains
  • understand the difference between having a techniques manual on the bookshelf – and actually making it work
  • identify the “motivated” people who should be the champions of Troubleshooting and Problem Solving – and who should just follow
  • understand work practices which “allow” success in Troubleshooting and Problem Solving

TRAINING METHODOLOGY

The seminar will be conducted in a facilitative style with a combination of lecture, practical experience in the use of techniques, case studies and a high level of lively debate and sharing of ideas. Delegates will be encouraged to introduce problems of their own for discussion and analysis. Copies of all lecture materials, case studies and workbooks will be provided.

SEMINAR SUMMARY

This seminar covers the essential basic skills required for problem identification; analysis and resolution. This approach will allow the delegate to understand how to change the culture of the organization from “REACTIVE” to “PRO-ACTIVE”. The advantages of moving towards World Class performance standards are undeniable in terms of Safety; Cost Reduction; Quality; and Increased Output.


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